@book{74785,
	author = {Howell, William Smiley. and Bormann, Ernest G.},
	title = {The process of presentational speaking},
	publisher = {Harper & Row},
	year = {c1988},
	address = {New York},
	edition = {2nd ed.},
	note = {Rev. ed. of: Presentational speaking for business and the professions. 1971.}
}