@book{70463,
	author = {Bittel, Lester R.},
	title = {Lo que todo supervisor debe saber},
	publisher = {Libros McGraw-Hill de Mexico},
	year = {c1987.},
	address = {Naucalpan de Juárez, Edo. de Mexico},
	edition = {5a. ed. (3a. ed. en español)},
	note = {Título original: What every supervisor should know.}
}