00628nam a2200229Ia 45000010005000000030005000050050017000100080041000270100015000680200015000830400018000980410008001160500024001240820016001481000027001642450040001912500012002312600052002433000022002955040051003176500030003686503BIBL20160527192312.0900405s1991    maua     b    00110 eng    a 90035939   a0201502828  aDLCcDLCdDLC0 aspa00aHF5415.2b.P37 199100a658.8/322010aParasuraman, A.2Local10aMarketing researchcA. Parasuraman.  a2nd ed.0 aReading, Mass.bAddison-Wesley Pub. Co.cc1991.  axiv, 898 p.bill.  aIncludes bibliographical references and index. 0aMarketing research2Local