Parasuraman, A. Marketing research A. Parasuraman. - 2nd ed. - Reading, Mass. Addison-Wesley Pub. Co. c1991. - xiv, 898 p. ill. Includes bibliographical references and index. ISBN: 0201502828 LCCN: 90035939 Subjects--Topical Terms: Marketing research LC Class. No.: HF5415.2 / .P37 1991 Dewey Class. No.: 658.8/3