TY  - BOOK
AU  - Zagoria,Sam
TI  - The ombudsman: how good governments handle citizens' grievances
SN  - 0932020593 (pbk.)
AV  - JF1525.O45 Z35 1988
U1  - 353.009/1 19
PY  - 1988///
CY  - Cabin John, MD
PB  - Seven Locks Press
KW  - Ombudsman
KW  - Local
KW  - United States
N1  - Includes index
ER  -