TY - BOOK AU - Lustberg,Arch TI - Winning at confrontation: a "how to" booklet for those who face confrontation each day and must learn to win at it SN - 089834056X PY - 1984/// CY - Washington, D. C. PB - Association Division, U.S. Chamber of Commerce KW - Public speaking KW - Local KW - Lobbying ER -