TY  - BOOK
AU  - Jablonski,Joseph R.
TI  - Implementing total quality management: an overview
AV  - HD62.15 .J33 1991
U1  - 658.5/62 20
PY  - 1991///
CY  - San Diego
PB  - Pfeiffer
KW  - Total quality management
N1  - 920423; Includes bibliographical references (p. 132-133) and index
ER  -