Baker, Sharon L. The measurement and evaluation of library services by Sharon L. Baker, F. Wilfrid Lancaster. - 2nd. ed. - Arlington, Virginia Herner & Co. 1991. - xviii, 411 p. ill. 920413 Includes bibliographies and index. ISBN: 49.95 LCCN: 77072081 //r85 Subjects--Topical Terms: Libraries--Evaluation. LC Class. No.: Z678.85 / .L36 Dewey Class. No.: 025.1