Rokes, Willis Park. <br/><br/>
Human relations in handling insurance claims 
Willis Park Rokes. 
 - Rev. ed. 
 - Homewood, Ill.  R.D. Irwin  1981. 
 - xvii, 376 p.  ill.  24 cm. 
 - Irwin series in insurance and economic security .
<br/><br/> Includes index. 
<br/><br/>Bibliography: p. 357-363. 
<br/><br/><label>ISBN: </label>0256025045 
<br/><br/><label>LCCN: </label>80085063  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Insurance--Adjustment of claims.<br/>Insurance companies--Employees--Psychology.<br/>Interpersonal relations
<br/><br/><label>LC Class. No.: </label>HG8107  / .R64 1981 
<br/><br/><label>Dewey Class. No.: </label>368/.014