Conflicts in reference services 
edited by Bill Katz and Ruth A. Fraley. 
 - New York  Haworth Press  c1985. 
 - 236 p.  23 cm. 
<br/><br/> Has also been published as the Reference librarian, no. 12, spring/summer 1985. 
<br/><br/>Includes bibliographies. 
<br/><br/><label>ISBN: </label>0866563857  22.95 
<br/><br/><label>LCCN: </label>84025147  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference services (Libraries)--Addresses, essays, lectures.
<br/><br/><label>LC Class. No.: </label>Z711  / .C64 1985 
<br/><br/><label>Dewey Class. No.: </label>025.5/2