@book{32646,
	author = {Bergerud, Marly and Gonzalez, Jean},
	title = {Word/information processing concepts of office automation},
	publisher = {Wiley},
	year = {c1984.},
	address = {New York},
	edition = {2nd ed.},
	note = {Rev. ed. of: Word/information processing concepts. c1981.}
}