02399 a2200301 4500 OSt 120830s xxu||||gr|||| 00| 0 spa d 9783031528033 9783031528026 DLC TX911.3 .P4 G568 2024 Giousmpasoglou, Charalampos. 302275 author Contemporary hotel industry : A people management perspective / Charalampos Giousmpasoglou and Evangelia Marinakou. Switzerland : Palgrave Macmillan, 2024. 1 online resource (235 pages) rdacontent text rdamedia computer rdacarrier online resource Palgrave Advances in Managing and Marketing Tourism, Hospitality, and Events Series 1. Introduction -- 2. An Overview of the Hotel Industry -- 3. The Nature of Managerial Work -- 4. Managerial Skills and Competencies -- 5. Leadership -- 6. Human Resources -- 7. Hospitality Management Education -- 8. Diversity and Gender Issues in Hotel Management -- 9. Current Challenges and Future Perspectives. This book provides a detailed account of the global hotel industry with a focus on managerial work and people management. A comprehensive understanding of the managers' work from a people management perspective is essential to the success of hotel operations; however, this is an area that has been under-researched. Based on existing literature and extensive research carried out by the authors over fifteen years, the book explores the different aspects of managerial work in global hotel industry settings and covers topics such as general management, leadership, education and training, skills and competencies, crisis management, and managing diversity. The book's findings suggest that hotel managers should adopt a people-centric management and leadership style while at the same time maintaining operational efficiency. A unique book in terms of scale and depth, it offers useful insights into both theoretical and practical perspectives. Hotel management 112525 Personnel management 150030 Hospitality industry 112472 Marinakou, Evangelia. 302276 author https://ebookcentral.proquest.com/lib/pucpr-ebooks/detail.action?docID=31458385 Presione para acceder al libro en línea. 7 lcc 304232 304232 0 0 lcc 0 0 12 12 45 2025-05-12 97 = YBP Library Services 258.99 0 TX911.3 .P4 G568 2024 52000003299178 2025-05-12 00:00:00 Ebook 258.99 2025-05-12 7