Milakovich, Michael E. creator author. Gordon, George J. author. text bibliography mau 2022 2023 Twelfth Edition. monographic eng

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xvii, 704 pages : some illustrations ; 24 cm "Public administration provides most of the critical human resources-and the management capability-to try to prevent, respond to, and recover from the worst effects of both human-caused and natural disasters. The COVID-19 pandemic presented the greatest challenge to governments' fundamental responsibility to "serve and protect" citizens since the Second World War. The belated response to the pandemic, and the need to socially distance required to prevent its spread, forced a massive shift in interpersonal activity and resulted in the rush to, and need to, connect remotely"-- Michael E. Milakovich; George J. Gordon Eleventh edition: 2013. Includes bibliographical references (pages 644-686) and index. n-us--- Public administration United States JK421 .M45 2022 9780357660065 2021924391 DLC 211202 20250311130548.0 22331739 eng