French, Linda L. creator author. Turner, Lisa, H. author text bibliography at 2024 Ninth edition. monographic eng

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xxix, 686 pages : color illustrations ; 28 cm. ADMINISTRATIVE MEDICAL ASSISTING, Ninth Edition, is a streamlined learning package focused on front-office medical assisting skills and office management. This proven, practical resource includes systematic procedures and real-life scenarios to help readers develop the critical-thinking and professional skills required for success in today's complex medical offices. Unit 1. Professional and Career Responsibilities -- Chapter 1. Introduction to Administrative Medical Assisting -- Chapter 2. The Health Care Environment -- Chapter 3. Medicolegal and Ethical Responsibilities -- Unit 2. Interpersonal Communication -- Chapter 4. The art of communication -- Chapter 5. Written Communication and Correspondence -- Chapter 6. Processing Mail and Electronic Correspondence -- Unit 3. Managing the Office -- Chapter 7. The Front Office Environment -- Chapter 8. telephone procedure -- Chapter 9. Appointments -- Chapter 10. Office Managerial Responsibilities -- Unit 4. Records Management -- Chapter 11. Filing Procedures -- Chapter 12. Medical Records -- Chapter 13. Drug and Prescription Records -- Unit 5. Health Claims -- Chapter 14. Procedure Coding -- Chapter 15. Diagnostic Coding -- Chapter 16. Health Insurance Systems -- Chapter 17. Insurance Claims Processing -- Unit 6. Financial Administration -- Chapter 18. The Revenue Cycle: Fees, Credit, and Collection -- Chapter 19. Bookkeeping and Banking -- Chapter 20. Financial Management -- Chapter 21. Seeking a Position as an Administrative Medical Assistant -- Appendix -- Glosarry -- Index. Linda L. French, CMA-C (AAMA), NCICS, CPC, formerly, Instructor and Business Consultant, Administrative Medical Assisting, Medical Terminology, and Medical Insurance Billing and Coding, Simi Valley Adult School and Career Institute, Simi Valley, California, Ventura College, Ventura, California, Oxnard College, Oxnard, California, Santa Barbara Business College, Ventura, California, Harbor College of Court Reporting, Ventura, California, University of California Santa Barbara Extension, Ventura, California. Revision of: Administrative medical assisting / Marilyn T. Fordney, Linda L. French, Joan Johnson Follis. c2018, 8th ed. Includes bibliographical references and index. Medical assistants Medical offices Management R728.8 .F64 2024 610.73/7092 9780357765272 2023901561 DLC 160811 20240925102612.0 19226281 eng