@book{302630,
	author = {Kandampully, Jay. and Solnet, David J. },
	title = {Service management and marketing principles :  },
	publisher = {Routledge,},
	year = {2024,},
	address = {London :},
	url = {https://ebookcentral.proquest.com/lib/pucpr-ebooks/detail.action?docID=31251700}
}