TY - BOOK AU - Nolan, Tim TI - The essential handbook for highly effective human service leaders: using a modern leadership approach to drive sustainably high levels of employee commitment, engagement, performance and retention SN - 9798878352932 U1 - 361 23 PY - 2023/// CY - [place of publication unidentified] PB - [name of publisher unidentified] KW - Human services KW - Management KW - Human services personnel KW - Leadership N2 - The book focuses on tried and tested methods to help supervisors increase managerial credibility, both internally and externally; Highly effective human service leaders can consistently inspire their teams to strive for client and organizational excellence. This occurs through building authentic and genuine relationships that allow employees to grow and thrive ER -