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  <titleInfo>
    <title>Crucial influence</title>
    <subTitle>leadership skills to create lasting behavior change</subTitle>
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    <namePart>Grenny, Joseph</namePart>
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    <namePart>Patterson, Kerry</namePart>
    <namePart type="date">1946-</namePart>
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  <name type="personal">
    <namePart>Maxfield, David G.</namePart>
    <namePart type="date">1954-</namePart>
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  <name type="personal">
    <namePart>McMillan, Ron</namePart>
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  <name type="personal">
    <namePart>Switzler, Al</namePart>
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    <dateIssued encoding="marc">2023</dateIssued>
    <edition>Third edition.</edition>
    <issuance>monographic</issuance>
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    <extent>ix, 224 pages : illustrations ; 24 cm</extent>
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  <abstract>"From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this popular guide explains why people do what they do and how leaders can influence behavior to drive results"--</abstract>
  <tableOfContents>Leadership is influence -- The three keys to influence -- Help them love what they hate -- Help them do what they can't -- Provide encouragement -- Provide assistance -- Change their economy -- Change their space -- Become a leader.</tableOfContents>
  <note type="statement of responsibility">Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Influence (Psychology)</topic>
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  <subject authority="lcsh">
    <topic>Interpersonal relations</topic>
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  <subject authority="lcsh">
    <topic>Leadership</topic>
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  <classification authority="lcc">BF774 .I544 2023</classification>
  <classification authority="ddc" edition="23/eng/20230415">153.8/52</classification>
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      <publisher>New York : McGraw Hill, [2023]</publisher>
      <edition>Third edition</edition>
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    <identifier type="local">(DLC)  2023005585</identifier>
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  <identifier type="isbn">9781265051198</identifier>
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