03210cam a22003858i 450000100090000000300040000900500170001300800410003001000170007102000270008802000260011502000310014104000320017204200080020405000270021208200180023910000340025724501140029126400340040526400120043930000470045133600260049833700280052433800270055250000200057950506240059952012740122365000380249765000290253565000130256470000280257770000340260571000410263977601440268021825932OSt20231128132621.0201201s2021    nju           001 0 eng c  a  2020050206  a9781119326274q(cloth)  z9781119367550q(epub)  z9781119367543q(adobe pdf)  aMdU/DLCbengerdacMdUdDLC  apcc00aTX911.3.M27bR495 202100a647.950682231 aReynolds, Dennis E.,eauthor.10aIntroduction to hospitality management /cDennis Reynolds, Ph.D., Imran Rahman, Ph.D., Clayton Barrows, Ed.D. 1aHoboken, NJ :bWiley,c[2021] 4c♭2021  a404 pages :bcolor illustrations ;c29 cm.  atextbtxt2rdacontent  aunmediatedbn2rdamedia  avolumebnc2rdacarrier  aIncludes index.  aPart I: The Hospitality Industry -- 1: The Hospitality Industry and You -- 2: Growth and Change in the Hospitality Industry -- Part II: Foodservice -- 3: The Foodservice Industry -- 4: Restaurant Operations -- 5: Onsite Foodservice -- 6: Beverage Management -- Part III: Lodging -- 7: The Lodging Industry -- 8: Hotel and Lodging Operations -- 9: Food and Beverages in Hotels -- Part IV: Tourism -- 10: The Tourism Industry -- 11: Destinations: Tourism Generators -- 12: Event Management -- Part V: Management -- 13: Accounting -- 14: Human Resources -- 15: Service Management -- 16: Leadership and Management -- Index.  a"If any phrase best characterizes the hospitality and tourism industry today it would be "constantly changing." The COVID-19 pandemic represents the most significant recent change, one that no one could have predicted. Unfortunately, the pandemic affected the hospitality industry more severely than most others. In addition, worldwide recessionary economic conditions, globalization, and an industry-wide focus on sustainability and corporate responsibility are among the other forces converging and resulting in widespread change. The result is an industry that requires future leaders in hospitality and tourism to be well versed in past, current, and emerging management practices. To this end, Introduction to Hospitality Management offers a holistic overview of our dynamic industry that includes historical perspectives but with a strong emphasis on new trends and best practices in a wide range of segments. Building on traditions established in past editions Introduction to Management in the Hospitality Industry, our goal is to provide educators and students with the most up-to-date content with the hope that the next generation of global hospitality leaders will be fully prepared to meet the challenges of this dynamic industry"--cProvided by publisher. 0aHospitality industryxManagement. 0aFood service management. 0aTourism.1 aRahman, Imran,eauthor.1 aBarrows, Clayton W.,eauthor.2 aJohn Wiley & Sons, Inc.,epublisher.08iOnline version:aReynolds, Dennis, E.tIntroduction to hospitality managementdHoboken, NJ : Wiley, [2021]z9781119367550w(DLC) 2020050207