Ulmer, Robert R. <br/><br/>
Effective crisis communication:   moving from crisis to opportunity / 
Robert R. Ulmer, Timothy L. Sellnow and Matthew W. Seeger. 
 - Fifth edition 
 - Los Angeles :  Sage Publications,  2023 
 - xv, 248 pages : illustrations ; 23 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>The conceptual foundation.<br/>Defining crisis communication.<br/>Understanding crisis communication theory and practice. <br/>The lessons and practical application. <br/>Lessons on effective crisis communication. <br/>Applying the lessons to produce effective crisis communication. <br/>Lessons on managing crisis uncertainty effectively. <br/>Applying the lessons for managing crisis uncertainty effectively. <br/>Lessons on effective crisis leadership. <br/>Applying the lessons for developing effective crisis leadership. <br/>The opportunities. <br/>Learning through failure. <br/>Risk communication. <br/>Responding to the ethical demands of crisis. <br/>Facilitating renewal through effective crisis communication.  
<br/><br/><label>ISBN: </label>9781071852392 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management<br/>Communication in organizations<br/>Communication in management
<br/><br/><label>Dewey Class. No.: </label>658.45