TY - BOOK AU - Hope, Jeremy AU - Player, Steve TI - Mejores prácticas de gestión empresarial : : cómo optimizar el control de la gestión, el rendimiento y los costes / T2 - Management SN - 9788415330806 AV - HD58.9 .H6718 2012 PY - 2012/// CY - Barcelona PB - Profit KW - Organizational effectiveness KW - Measurement KW - Performance KW - Management KW - Total quality management N1 - Translation of: Beyond performance management : why, when, and how to use 40 tools and best practices for superior business performance, 2012; Includes bibliographical references ER -