Project management : a systems approach to planning, scheduling, and controlling /
Harold Kerzner, Ph. D. Senior Executive Director for Project Management, The International Institute for Learning, New York, New York.
- Eleventh edition.
- xxvii,1264 pages : color illustrations ; 25 cm
Includes bibliographical references and indexes.
1. OVERVIEW -- 2. PROJECT MANAGEMENT GROWTH: CONCEPTS AND DEFINITIONS -- 3. ORGANIZATIONAL STRUCTURES -- 4. ORGANIZING AND STAFFING THE PROJECT OFFICE AND TEAM -- 5. MANAGEMENT FUNCTIONS -- 6. MANAGEMENT OF 'YOUR' TIME AND STRESS -- 7. CONFLICTS -- 8. SPECIAL TOPICS -- 9. THE VARIABLES FOR SUCCESS -- 10. WORKING WITH EXECUTIVES -- 11. PLANNING -- 12. NETWORK SCHEDULING TECHNIQUES -- 13. PROJECT GRAPHICS -- 14. PRICING AND ESTIMATING -- 15. COST CONTROL -- 16. TRADE-OFF ANALYSIS IN A PROJECT ENVIRONMENT -- 17. RISK MANAGEMENT -- 18. LEARNING CURVES -- 19. CONTRACT MANAGEMENT -- 20. QUALITY MANAGEMENT -- 21. MODERN DEVELOPMENTS PROJECT MANAGEMENT -- 22. THE BUSINESS OF SCOPE CHANGES -- 23. THE 'PROJECT' OFFICE -- 24. MANAGING CRISIS PROJECTS -- 25. THE RISE, FALL, AND RESURRECTION OF IRIDIUM: A PROJECT MANAGEMENT PERSPECTIVE -- Appendix A. Solutions to the Project Management Conflict Exercise -- Appendix B. Solution to Leadership Exercise -- Appendix C. Dorale Products Case Studies -- Appendix D. Solution to the Dorale Products Case Studies Answers -- Appendix E. Crosslisting of PMBOK to the Text -- Author Index -- Subject Index.
This Eleventh Edition of the bestselling "bible" of project management maintains the streamlined approach of the prior editions and moves the content even closer to PMI®'s Project Management Body of Knowledge (PMBOK®). New content has been added to this edition on measuring project management ROI, value to the organization and to customers, and much more. The capstone "super" case on the "Iridium Project" has been maintained, covering all aspects of project management. Increased use of sidebars throughout the book helps further align it with the PMBOK and the Project Management Professional (PMP®) Certification Exam. This new edition features significant expansion, including more than three dozen entirely new sections and updates on process supporting; types of project closure; project sponsorship; and culture, teamwork, and trust. This comprehensive guide to the principles and practices of project management: Offers new sections on added value, business intelligence, project governance, and much more. Provides twenty-five case studies covering a variety of industries, almost all of which are real-world situations drawn from the author's practice. Includes 400 discussion questions and more than 125 multiple-choice questions. Serves as an excellent study guide for the PMP Certification Exam.