02922cam a22003855i 450000100090000000300040000900500170001300800410003001000170007102000180008804000230010604200080012905000230013710000290016024500590018924600270024825000190027526300090029426400420030330000470034533600260039233700280041833800270044650400670047350507340054052009070127465000340218165000370221565000350225270000420228770000350232994200120236499900190237695201410239520648098OSt20220318130835.0180828s2020    mau           000 0 eng    a  2018956400  a9780357026595  aDLCbengerdacDLC  apcc 4aHF5718 b.L44 20201 aLehman, Carol M.eauthor10aBcom 10 /cCarol Lehman, Debbie DuFrene, Robyn Walker.  aBusiness Communication  aTenth edition.  a1902 1aMason, MA :bCengage Learning,c2020.  aviii, 327 pages :billustrations ;c28 cm.  atextbtxt2rdacontent  aunmediatedbn2rdamedia  avolumebnc2rdacarrier  aIncludes bibliographical references (pages 315-318) and index.  a1. Establishing a Framework for Business Communication -- 2. Focusing on Interpersonal and Group Communication -- 3. Planning and Decision Making -- 4. Preparing Written Messages -- 5. Communicating Electronically -- 6. Delivering Good- and Neutral-News Messages -- 7. Delivering Bad-News Messages -- 8. Delivering Persuasive Messages -- 9. Understanding the Report Process and Research Methods -- 10. Managing Data and Using Graphics -- 11. Organizing and Preparing Reports and Proposals -- 12. Designing and Delivering Business Presentations -- 13. Preparing Resumes and Application Messages -- 14. Interviewing for a Job and Preparing Employment Messages -- Grammar and Usage Appendix -- Style appendix -- References -- Index.  aBased on continuous research into students’ workflows and preferences, Lehman/DuFrene/Walker's BCOM, 10E from 4LTR Press offers a unique learning experience for mastering business communication today. BCOM, 10E combines an easy-reference, concise printed text with numerous learning features and Chapter Review Cards and an innovative online experience -- all at an affordable price. New for this edition, MindTap digital learning solution powers students from memorization to mastery of business communication skills. You gain complete control of your course with the ability to provide engaging content, to challenge every individual and to build their confidence. BCOM with MindTap also reintroduces Aplia chapter assignments and includes Concept Check Quizzes and Adaptive Test Prep activities. Empower your business communication students to accelerate their progress with BCOM, 10E and MindTap. 0967219aBusiness communication 0978601aCommercial correspondence 0967279aBusiness report writing  989043aDuFrene, Deborah Daniele1954-  9298970aWalker, Robyn.eauthor  2lccc29  c297796d297796  00102lcc4070a12b12c20d2022-02-24e40g64.50l0oHF5718 .L44 2020p50000003281390r2022-02-24 00:00:00tc. 1v64.50w2022-02-24y6