@book{297598,
	author = {Scupola, Ada,},
	title = {Services, experiences and innovation :},
	publisher = {Edward Elgar Publishing,},
	year = {[2018]},
	series = {Services, economy and innovation series},
	address = {Cheltenham ;},
	url = {https://login.ezproxy.pucpr.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1942003}
}