02794cam a2200421M 4500 on1050364321 OCoLC 20221107164106.0 m d cr ||||||||||| 180903nuuuuuuuuxx o 000 0 eng d 1574408690 (electronic bk.) 9781574408690 (electronic bk.) 1879699 (OCoLC)1050364321 YDX eng YDX N$T MAIN Z675 .U5 Z538 2018 LAN 025020 bisacsh 027.70973 23 Zlatos, Christy. 299805 author Profiles of academic library reference services management / by Christy Zlatos. PRIMARY RESEARCH GROUP, I. [No place of publication] : Primary Research Group, 2018. 1 online resource (55 pages) rdacontent text rdamedia computer rdacarrier online resource University of Arizona -- Bowling Green State University -- California State University – Fresno -- Florida Atlantic University -- University of Idaho -- Kaplan University -- Princeton University. The 55-page study profiles the development and management of reference services at seven American institutions of higher education: the University of Arizona, Bowling Green State University, California State University—Fresno, Florida Atlantic University, the University of Idaho, Kaplan University and Princeton University. The study looks at a broad range of issues including but not limited to: the development of special services for international students and distance learning students, the integration of reference services with info technology assistance, tutoring, and other student services, the presentation and orientation of the reference and circulation desks, the appropriate use of student labor and other staffing and labor use issues, the development of “personal librarian programs” and other customization strategies, the proper uses of reference statistics, the integration of virtual and on-site reference services and the marketing of reference services. Added to collection customer.56279.3 - Master record variable field(s) change: 050, 072, 082, 650 Academic libraries Reference services United States. Information services United States. Electronic books. https://login.ezproxy.pucpr.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1879699 Acceso Remoto EBSCOhost https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1879699 Acceso en el Campus PUCPR lcc 7 297592 297592 0 0 ddc 0 0 10 10 45 2021-12-20 0 027.70973 on1050364321 2021-12-20 00:00:00 2021-12-20 7 0 0 lcc 0 0 12 12 45 2022-11-07 0 Z675 .U5 Z538 2018 50000003290177 2022-11-07 00:00:00 Ebook c. 1 2022-11-07 7