@book{297592,
	author = {Zlatos, Christy.},
	title = {Profiles of academic library reference services management / },
	publisher = {Primary Research Group, },
	year = {2018.},
	address = {[No place of publication] :},
	url = {https://login.ezproxy.pucpr.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1879699}
}