03263nam a22004813i 4500 EBC4773890 MiAaPQ 20220307175433.0 m o d | cr cnu|||||||| 211129s2016 xx o ||||0 eng d 9781631576768 (electronic bk.) 9781631576751 (MiAaPQ)EBC4773890 (Au-PeEL)EBL4773890 (CaPaEBR)ebr11321027 (CaONFJC)MIL984056 (OCoLC)967393845 MiAaPQ eng rda pn MiAaPQ MiAaPQ HF5718 .M454 2017 658.45 Linjuan Men, Rita. author Excellence in Internal Communication Management / Rita Linjuan Men , and Shannon A. Bowen ; with foreword contributed by industry leader, Keith Burton. New York : Business Expert Press, 2016. ©2016. 1 online resource (244 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references and index. Cover -- Contents -- Foreword -- Acknowledgments -- Introduction -- Chapter 1: The Evolving Practices of Internal Communication -- Chapter 2: Understanding Your Internal Publics -- Chapter 3: Building Ethical Internal Relations -- Chapter 4: Leadership Communication -- Chapter 5: Reaching Your Internal Stakeholders -- Chapter 6: Organizational Structure, Culture, and Climate -- Chapter 7: Employee Engagement -- Chapter 8: Change Management and Internal Communication -- Chapter 9: Measuring the Value of Internal Communication -- Chapter 10: The Future of Internal Communication -- Appendices: Measures -- References -- Index -- Adpage -- Backcover. This book integrates theories, research insights, practices, as well as current issues and cases into a comprehensive guide for internal communication managers and organizational leaders on how to communicate effectively with internal stakeholders. Important topics such as engagement, trust, change communication, new technologies, leadership communication, ethical decision making, transparency and authenticity, and measurement are discussed. The book concludes with predictions of the future of internal communications research, theory development, and practices. Description based on publisher supplied metadata and other sources. Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2021. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. Business communication. Electronic books. Bowen, Shannon A. author Print version: Linjuan Men, Rita Excellence in Internal Communication Management New York : Business Expert Press,c2016 9781631576751 ProQuest (Firm) https://login.ezproxy.pucpr.edu/login?url=https://ebookcentral.proquest.com/lib/pucpr-ebooks/detail.action?docID=4773890 Acceso Remoto https://ebookcentral.proquest.com/lib/pucpr-ebooks/detail.action?docID=4773890 Acceso en el Campus PUCPR lcc 7 297138 297138 0 0 ddc 0 0 10 10 45 2021-12-07 0 658.45 EBC4773890 2021-12-07 00:00:00 2021-12-07 7 0 0 lcc 0 0 12 12 45 2022-03-07 0 HF5718 .M454 2017 50000003286589 2022-03-07 00:00:00 Ebook c. 1 2022-03-07 7