Linjuan Men, Rita. <br/><br/>
Excellence in Internal Communication Management /  
Rita Linjuan Men , and Shannon A. Bowen ; with foreword contributed by industry leader, Keith Burton. 
 - 1 online resource (244 pages) 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Cover -- Contents -- Foreword -- Acknowledgments -- Introduction -- Chapter 1: The Evolving Practices of Internal Communication -- Chapter 2: Understanding Your Internal Publics -- Chapter 3: Building Ethical Internal Relations -- Chapter 4: Leadership Communication -- Chapter 5: Reaching Your Internal Stakeholders -- Chapter 6: Organizational Structure, Culture, and Climate -- Chapter 7: Employee Engagement -- Chapter 8: Change Management and Internal Communication -- Chapter 9: Measuring the Value of Internal Communication -- Chapter 10: The Future of Internal Communication -- Appendices: Measures -- References -- Index -- Adpage -- Backcover. 
<br/><br/> This book integrates theories, research insights, practices, as well as current issues and cases into a comprehensive guide for internal communication managers and organizational leaders on how to communicate effectively with internal stakeholders. Important topics such as engagement, trust, change communication, new technologies, leadership communication, ethical decision making, transparency and authenticity, and measurement are discussed. The book concludes with predictions of the future of internal communications research, theory development, and practices. 
<br/><br/><label>ISBN: </label>9781631576768 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5718  / .M454 2017 
<br/><br/><label>Dewey Class. No.: </label>658.45