03718nam a22004813i 4500 EBC1964257 MiAaPQ 20221205174917.0 m o d | cr cnu|||||||| 211129s2015 xx o ||||0 eng d 9780814436509 (electronic bk.) 9780814436493 (MiAaPQ)EBC1964257 (Au-PeEL)EBL1964257 (CaPaEBR)ebr11020740 (CaONFJC)MIL728698 (OCoLC)903489406 MiAaPQ eng rda pn MiAaPQ MiAaPQ HF5549.5 .A83 .F568 2015 658.3/14 Finnegan, Richard. author The Stay Interview : A Manager's Guide to Keeping the Best and Brightest / Richard P. Finnegan Nashville : AMACOM, 2015. ©2015. 1 online resource (94 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes index. 1. The Stay Interview -- 2. Preparing to Conduct Stay Interviews -- 3. Four Essential Skills -- 4. Managing the Exchange -- 5. Developing Stay Plans -- 6. Closing and Forecasting -- 7. Avoiding the Thirteen Stay Interview Traps -- 8. Experienced Managers Tell Their Tales -- 9. Based on a True Story -- Index -- About the Author -- Free Sample Chapter from 101 Tough Conversations to Have with Employees by Paul Falcone. Of all the obstacles and surprises managers know are heading their way each day, the one they least anticipate and prepare for is the resignation of a seemingly happy and extremely valued employee. It's the cement truck they never saw coming their way--but they could have.This invaluable resource introduces managers to a powerful new engagement and retention tool that they absolutely must begin utilizing ASAP: the stay interview. Smart companies and managers who have realized the importance of being proactive with their employees and not taking anything for granted have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.Written by the retention expert who pioneered the process, The Stay Interview shows managers how to: * Prepare for the stay interview* Anticipate an employee's top issues* Respond to difficult questions* Listen effectively and dig deeper* Craft a detailed and effective stay plan complete with timeline* Assess each employee's level of engagement, predict potential exits, and communicate results to upper managementWhen you have the right people in place, you can't risk losing them. Complete with the five best questions to ask and sample scripts for different situations, The Stay Interview provides the key to saving yourself unnecessary headaches and surprises. Description based on publisher supplied metadata and other sources. Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2021. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. Employee attitude surveys. Employee retention. Electronic books. Print version: Finnegan, Richard The Stay Interview Nashville : AMACOM,c2015 9780814436493 ProQuest (Firm) https://login.ezproxy.pucpr.edu/login?url=https://ebookcentral.proquest.com/lib/pucpr-ebooks/detail.action?docID=1964257 Acceso Remoto https://ebookcentral.proquest.com/lib/pucpr-ebooks/detail.action?docID=1964257 Acceso en el Campus PUCPR lcc 7 296944 296944 0 0 ddc 0 0 10 10 45 2021-12-07 0 658.3/14 EBC1964257 2021-12-07 00:00:00 2021-12-07 7 0 0 lcc 0 0 12 12 45 2022-12-05 0 HF5549.5 .A83 .F568 2015 50000003295689 2022-12-05 00:00:00 Ebook c. 1 2022-12-05 7