High Performance Through Process Excellence : From Strategy to Execution with Business Process Management /
Mathias Kirchmer.
- Second edition
- 1 online resource (196 pages)
1 Management of Process Excellence: What Is It and Why Do You Need It? -- 2 Innovation: An Important Goal of MPE -- 3 Information Technology Enabling Process Execution with MPE -- 4 Business Process Change Management for MPE -- 5 Business Process Governance for MPE -- 6 Reference Models to Empower MPE -- 7 Inter-enterprise Business Processes Enabled by MPE -- 8 Emergent Processes Enabled by MPE -- 9 Globalization Requires MPE -- 10 Small and Medium Enterprises Also Benefit from MPE -- 11 What Has Jazz to Do with MPE? -- Epilogue: Process Excellence Is Becoming Popular -- Bibliography.
High Performance Through Process Excellence explores how business process management delivers real value in private and public sector organizations around the world. It is written for executives and managers as well as educators and students.
9783642211652
Reengineering (Management). Business planning -- Data processing. Production management.