TY  - BOOK
AU  - Oliverio,Mary Ellen
AU  - White,Bonnie Roe
AU  - Pasewark,William Robert
AU  - Stulz,Karin M.
TI  - The office: procedures and technology 
SN  - 1337281360
AV  - HF5547.5 .O55 2019
U1  - 651 23
PY  - 2019///]
CY  - Boston, MA
PB  - Cengage
KW  - Office practice
KW  - Automation
KW  - Office procedures
KW  - Office management
KW  - Career development
N1  - Includes bibliographical references and index; Part 1: The office in a changing business world -- 1. The office environment -- 2. Office competencies -- 3. Information management and efficiency -- Part 2: Communicating effectively -- 4. Written communication -- 5. Oral communication -- 6. Telephone communication -- Part 3: Processing and understanding financial information -- 7. Banking and payroll -- 8. Financial reports and procedures -- Part 4: Managing your work life -- 9. Time and workstation management -- 10. Meetings and travel -- 11. Records management -- 12. Processing mail -- Part 5: Managing your career -- 13. Planning and advancing your career -- 14. Ongoing professional development -- Glossary -- Index
N2  - THE OFFICE: PROCEDURES AND TECHNOLOGY, Seventh Edition, is a comprehensive text designed for the high school office technology curriculum, including courses on office procedures, administrative procedures, business and computer technology, and more. The text helps high school students prepare for entry-level positions in an office setting, focusing on the technical skills they need to succeed, including use of email and the Internet, integrated applications and office suites, and the latest technology tools. The authors also reinforce valuable soft skills such as customer satisfaction, ethics, and telephone manners, as well as information systems and the global marketplace
ER  -