02726cam a2200421 i 450000100090000000300040000900500170001300800410003001000170007101500190008801600180010702000150012502000180014003500240015804000540018204200140023605000240025008200120027410000410028624501220032725000210044926400350047030000630050533600260056833600330059433700280062733800270065550400510068250506830073352006870141665000330210365000230213665000230215965000240218270000310220670000380223770000290227520139602OSt20210922174237.0171113s2019    maua     b    001 0 eng d  a  2017960520  aGBB8012652bnb7 a0186660342Uk  a1337281360  a9781337281362  a(OCoLC)on1004910750  aYDXbengcYDXerdadLTSCAdOCLCFdUKMGBdWBTdDLC  alccopycat00aHF5547.5b.O55 201904a6512231 aOliverio, Mary Ellen,d1926-eauthor14aThe office :bprocedures and technology /cMary Ellen Oliverio, Bonnie R. White, William R. Pasewark, Karin M. Stulz.  aSeventh edition. 1aBoston, MA :bCengage,c[2019]  axxii, 522 pages :billustrations (chiefly color) ;c29 cm.  atextbtxt2rdacontent  astill imagebsti2rdacontent  aunmediatedbn2rdamedia  avolumebnc2rdacarrier  aIncludes bibliographical references and index.0 aPart 1: The office in a changing business world -- 1. The office environment -- 2. Office competencies -- 3. Information management and efficiency -- Part 2: Communicating effectively -- 4. Written communication -- 5. Oral communication -- 6. Telephone communication -- Part 3: Processing and understanding financial information -- 7. Banking and payroll -- 8. Financial reports and procedures -- Part 4: Managing your work life -- 9. Time and workstation management -- 10. Meetings and travel -- 11. Records management -- 12. Processing mail -- Part 5: Managing your career -- 13. Planning and advancing your career -- 14. Ongoing professional development -- Glossary -- Index.  aTHE OFFICE: PROCEDURES AND TECHNOLOGY, Seventh Edition, is a comprehensive text designed for the high school office technology curriculum, including courses on office procedures, administrative procedures, business and computer technology, and more. The text helps high school students prepare for entry-level positions in an office setting, focusing on the technical skills they need to succeed, including use of email and the Internet, integrated applications and office suites, and the latest technology tools. The authors also reinforce valuable soft skills such as customer satisfaction, ethics, and telephone manners, as well as information systems and the global marketplace. 0aOffice practicexAutomation. 0aOffice procedures. 0aOffice management. 0aCareer development.1 aWhite, Bonnie Roe,eauthor1 aPasewark, William Robert,eauthor1 aStulz, Karin M.,eauthor