The office : procedures and technology /
Mary Ellen Oliverio, Bonnie R. White, William R. Pasewark, Karin M. Stulz.
- Seventh edition.
- xxii, 522 pages : illustrations (chiefly color) ; 29 cm.
Includes bibliographical references and index.
Part 1: The office in a changing business world -- 1. The office environment -- 2. Office competencies -- 3. Information management and efficiency -- Part 2: Communicating effectively -- 4. Written communication -- 5. Oral communication -- 6. Telephone communication -- Part 3: Processing and understanding financial information -- 7. Banking and payroll -- 8. Financial reports and procedures -- Part 4: Managing your work life -- 9. Time and workstation management -- 10. Meetings and travel -- 11. Records management -- 12. Processing mail -- Part 5: Managing your career -- 13. Planning and advancing your career -- 14. Ongoing professional development -- Glossary -- Index.
THE OFFICE: PROCEDURES AND TECHNOLOGY, Seventh Edition, is a comprehensive text designed for the high school office technology curriculum, including courses on office procedures, administrative procedures, business and computer technology, and more. The text helps high school students prepare for entry-level positions in an office setting, focusing on the technical skills they need to succeed, including use of email and the Internet, integrated applications and office suites, and the latest technology tools. The authors also reinforce valuable soft skills such as customer satisfaction, ethics, and telephone manners, as well as information systems and the global marketplace.
1337281360 9781337281362
2017960520
GBB801265 bnb
018666034 Uk
Office practice--Automation. Office procedures. Office management. Career development.