TY  - BOOK
AU  - Andrews,Jean
AU  - Dark, Joy.
AU  - West, Jill.
TI  - CompTIA : : A+ guide to IT technical support 
SN  - 9780357108291
AV  - TK7887  .A53 2020
PY  - 2020///
CY  - New York, NY
PB  - Cengage
KW  - Electronic data processing personnel
KW  - Certification
KW  - Microcomputers
KW  - Maintenance and repair
KW  -  Examinations
KW  - Study guides
KW  - Computer software
KW  - Examinations
KW  - Computer technicians
N1  - Includes indexes; 1. Taking a Computer Apart and Putting It Back Together -- 2. All About Motherboards -- 3. Processors and Memory -- 4. Power Supplies and Troubleshooting Computer Problems -- 5. Hard Drives and Other Storage Devices -- 6. Supporting I/O Devices -- 7. Setting up a Local Network -- 8. Network Infrastructure and Troubleshooting -- 9. Supporting Mobile Devices -- 10. Customizing Systems, Virtualization Networks, and Managing Printers -- 11. Comparing Operating Systems and User Experience -- 12. Installing Operating Systems -- 13. Maintaining Windows -- 14. Optimizing Windows -- 15. Troubleshooting Windows Startup -- 16. Securing Windows Resources -- 17. Security Strategies -- 18. Linux and MacOS -- Appendix A: Safety Procedures and Environmental Concerns -- Appendix B: Entry Points for Startup Processes -- Appendix C: CompTIA A+ Acronyms
N2  - Andrews/Dark/West's A+ GUIDE TO IT TECHNICAL SUPPORT, 10TH EDITION prepares students with the technical skills to support desktop and laptop computers as well as mobile devices. Readers master the knowledge and skills today's IT professionals need while preparing to take the CompTIA A+ exams. The authors introduce key fundamentals as well as the latest technology, techniques and industry standards in IT technical support, using CompTIA A+ exam objectives as a framework. This edition covers all CompTIA A+ 220-1001 and A+220-1002 exam objectives. Students examine the most current hardware, security, Active Directory, virtualization, cloud computing, operational procedures, troubleshooting and mobile devices. MindTap online resources, online labs and CourseNotes are also available
ER  -