02891nam a22003735i 4500 20605877 OSt 20211007200050.0 180730s2020 nyu 000 0 eng 2018953405 9780357108291 DLC eng rda DLC pcc TK7887 .A53 2020 Andrews, Jean. author CompTIA : A+ guide to IT technical support / Jean Andrews, Joy Dark, Jill West. A+ guide to IT technical suppor Tenth edition. New York, NY : Cengage, 2020. LI, 1161 pages : illustrations ; 27 cm. text txt rdacontent unmediated n rdamedia volume nc rdacarrier Includes indexes. 1. Taking a Computer Apart and Putting It Back Together -- 2. All About Motherboards -- 3. Processors and Memory -- 4. Power Supplies and Troubleshooting Computer Problems -- 5. Hard Drives and Other Storage Devices -- 6. Supporting I/O Devices -- 7. Setting up a Local Network -- 8. Network Infrastructure and Troubleshooting -- 9. Supporting Mobile Devices -- 10. Customizing Systems, Virtualization Networks, and Managing Printers -- 11. Comparing Operating Systems and User Experience -- 12. Installing Operating Systems -- 13. Maintaining Windows -- 14. Optimizing Windows -- 15. Troubleshooting Windows Startup -- 16. Securing Windows Resources -- 17. Security Strategies -- 18. Linux and MacOS -- Appendix A: Safety Procedures and Environmental Concerns -- Appendix B: Entry Points for Startup Processes -- Appendix C: CompTIA A+ Acronyms. Andrews/Dark/West's A+ GUIDE TO IT TECHNICAL SUPPORT, 10TH EDITION prepares students with the technical skills to support desktop and laptop computers as well as mobile devices. Readers master the knowledge and skills today's IT professionals need while preparing to take the CompTIA A+ exams. The authors introduce key fundamentals as well as the latest technology, techniques and industry standards in IT technical support, using CompTIA A+ exam objectives as a framework. This edition covers all CompTIA A+ 220-1001 and A+220-1002 exam objectives. Students examine the most current hardware, security, Active Directory, virtualization, cloud computing, operational procedures, troubleshooting and mobile devices. MindTap online resources, online labs and CourseNotes are also available. 298720 Electronic data processing personnel Certification 136054 Microcomputers Maintenance and repair Examinations Study guides 79137 Computer software. Examinations Study guides 79118 Computer technicians Examinations Study guides 298721 Dark, Joy. author 298722 West, Jill. author lcc 29 296212 296212 0 0 lcc 0 0 12 12 20 2021-06-29 35 110.00 0 TK7887 .A53 2020 50000003270120 2021-06-29 00:00:00 c. 1 110.00 2021-06-29 6