Andrews, Jean. <br/><br/>
CompTIA :   A+ guide to IT technical support / 
 A+ guide to IT technical suppor 
Jean Andrews, Joy Dark, Jill West. 
 - Tenth edition. 
 - LI, 1161 pages :  illustrations ;  27 cm. 
<br/><br/> Includes indexes. 
<br/><br/>1. Taking a Computer Apart and Putting It Back Together -- 2. All About Motherboards -- 3. Processors and Memory -- 4. Power Supplies and Troubleshooting Computer Problems -- 5. Hard Drives and Other Storage Devices -- 6. Supporting I/O Devices -- 7. Setting up a Local Network -- 8. Network Infrastructure and Troubleshooting -- 9. Supporting Mobile Devices -- 10. Customizing Systems, Virtualization Networks, and Managing Printers -- 11. Comparing Operating Systems and User Experience -- 12. Installing Operating Systems -- 13. Maintaining Windows -- 14. Optimizing Windows -- 15. Troubleshooting Windows Startup -- 16. Securing Windows Resources -- 17. Security Strategies -- 18. Linux and MacOS -- Appendix A: Safety Procedures and Environmental Concerns -- Appendix B: Entry Points for Startup Processes -- Appendix C: CompTIA A+ Acronyms. 
<br/><br/> Andrews/Dark/West's A+ GUIDE TO IT TECHNICAL SUPPORT, 10TH EDITION prepares students with the technical skills to support desktop and laptop computers as well as mobile devices. Readers master the knowledge and skills today's IT professionals need while preparing to take the CompTIA A+ exams. The authors introduce key fundamentals as well as the latest technology, techniques and industry standards in IT technical support, using CompTIA A+ exam objectives as a framework. This edition covers all CompTIA A+ 220-1001 and A+220-1002 exam objectives. Students examine the most current hardware, security, Active Directory, virtualization, cloud computing, operational procedures, troubleshooting and mobile devices. MindTap online resources, online labs and CourseNotes are also available. 
<br/><br/><label>ISBN: </label>9780357108291 
<br/><br/><label>LCCN: </label>2018953405 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic data processing personnel--Certification<br/>Microcomputers--Maintenance and repair-- Examinations--Study guides<br/>Computer software.--Examinations --Study guides<br/>Computer technicians--Examinations --Study guides
<br/><br/><label>LC Class. No.: </label>TK7887   / .A53 2020