01015nam a2200325 a 4500 PUCPR 20210526161437.0 981015s1999 nyua 000 0 eng 98033346 0670883395 ocm40200290 DLC DLC VET PSA PUCPR spa rda PSAA degn n l evl BF637.C45 S78 1999 158.2 23 S877d 23 158.2 S877d Stone, Douglas 298235 Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen. New York, N.Y. : Viking, 1999. xxi, 250 p. : ill. ; 24 cm. rdacontent txt rdamedia n rdacarrier nc Interpersonal communication 115778 Patton, Bruce 44966 Heen, Sheila 298236 802679 ddc 6 0 23 158.2 S877d 296176 296176 0 0 ddc 0 0 10 10 1 2021-05-26 Luis O. Jiménez Rodríguez 0 158.2 S877d 80000002639378 2021-05-26 00:00:00 2021-05-26 6