TY - BOOK AU - Lehman, Carol M. AU - DuFrene,Deborah Daniel,|d 1954- TI - Business communication / SN - 9781305660861 PY - 2017/// CY - Boston, MA PB - Cengage Learning KW - Commercial correspondence KW - Local KW - Business communication KW - Business report writing N1 - Includes bibliographical references (p. 288-291) and index ER -