TY - BOOK AU - Rankin,Dianne S. AU - Shumack,Kellie Ann TI - The administrative professional: technology & procedures SN - 9781305581166 AV - HF5547.5 .F83 2017 PY - 2017///] CY - Boston, MA PB - Cengage Learning KW - Office practice KW - Textbooks N1 - Previous edition entered under: Patsy Fulton-Calkins; Includes bibliographical references (pages 289-330) and index; Part. 1. The workplace and you -- part. 2. The workplace environment -- part. 3. Communication -- the key to success -- part. 4. Records management, travel, and finances -- part. 5. Career success N2 - The Fifteenth Edition of this trusted text focuses on preparing students for employment in today's increasingly dynamic, digital, and global environment. The authors emphasize helping students to understand employers' expectations; build confidence; and develop the knowledge and skills necessary to become strong, competent employees and leaders. THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY AND PROCEDURES, Fifteenth Edition, features updated content, an appealing design, an abundance of practical applications, and a new MindTap website to enhance learning and engage students right from the start ER -