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  <titleInfo>
    <nonSort>The </nonSort>
    <title>administrative professional</title>
    <subTitle>technology &amp; procedures</subTitle>
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  <name type="personal">
    <namePart>Rankin, Dianne S.</namePart>
    <role>
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    <role>
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  </name>
  <name type="personal">
    <namePart>Shumack, Kellie Ann</namePart>
    <namePart type="date">1967-</namePart>
    <role>
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  <typeOfResource>text</typeOfResource>
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    <dateIssued encoding="marc">2017</dateIssued>
    <edition>15th edition.</edition>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
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    <extent>xxiii, 346 pages ; 28 cm</extent>
  </physicalDescription>
  <abstract>The Fifteenth Edition of this trusted text focuses on preparing students for employment in today's increasingly dynamic, digital, and global environment. The authors emphasize helping students to understand employers' expectations; build confidence; and develop the knowledge and skills necessary to become strong, competent employees and leaders. THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY AND PROCEDURES, Fifteenth Edition, features updated content, an appealing design, an abundance of practical applications, and a new MindTap website to enhance learning and engage students right from the start.</abstract>
  <tableOfContents>Part. 1. The workplace and you -- part. 2. The workplace environment -- part. 3. Communication -- the key to success -- part. 4. Records management, travel, and finances -- part. 5. Career success.</tableOfContents>
  <note type="statement of responsibility">Dianne S. Rankin, Rankin Consulting, LLC, Kellie A. Shumack, PhD, Auburn University at Montgomery.</note>
  <note>Previous edition entered under: Patsy Fulton-Calkins.</note>
  <note>Includes bibliographical references (pages 289-330) and index.</note>
  <subject authority="lcsh">
    <topic>Office practice</topic>
    <topic>Textbooks</topic>
  </subject>
  <classification authority="lcc">HF5547.5 .F83 2017</classification>
  <identifier type="isbn">9781305581166</identifier>
  <identifier type="lccn">2015944082</identifier>
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