@book{289746,
	author = {Rankin, Dianne S., and Shumack, Kellie Ann,},
	title = {The administrative professional :},
	publisher = {Cengage Learning,},
	year = {[2017]},
	address = {Boston, MA :},
	edition = {15th edition.},
	note = {Previous edition entered under: Patsy Fulton-Calkins.}
}