Shapiro, Stanley J. Marketing management readings in operational effectiveness [by] Stanley J. Shapiro [and] Jean-Charles Chebat. - New York Harper & Row [1974] - xv, 301 p. illus. 28 cm. Includes bibliographies. ISBN: 0060459557 LCCN: 73013198 //r84 Subjects--Topical Terms: Marketing--Management--Addresses, essays, lectures. LC Class. No.: HF5415.13 / .S48 Dewey Class. No.: 658.8