02151 a2200265 4500 286809 286809 OSt 190909s2018 a|||go|||| 001 0 eng d 9781574408690 9781574405392 EVLG spa rda ost Z711 .Z538 2018 Zlatos, Christy author Profiles of academic library reference services management / Christy Slatos. [electronic resource] [Place of distribution not identified] Primary Research Group, 2018. 55 pages ; rdacontent txt text rdamedia computer rdacarrier online resource Includes bibliographical references. University of Arizona -- Bowling Green State University -- California State University – Fresno -- Florida Atlantic University -- University of Idaho -- Kaplan University -- Princeton University. The 55-page study profiles the development and management of reference services at seven American institutions of higher education: the University of Arizona, Bowling Green State University, California State University—Fresno, Florida Atlantic University, the University of Idaho, Kaplan University and Princeton University. The study looks at a broad range of issues including but not limited to: the development of special services for international students and distance learning students, the integration of reference services with info technology assistance, tutoring, and other student services, the presentation and orientation of the reference and circulation desks, the appropriate use of student labor and other staffing and labor use issues, the development of “personal librarian programs” and other customization strategies, the proper uses of reference statistics, the integration of virtual and on-site reference services and the marketing of reference services. 48690 Academic libraries Reference Services United States http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1879699&site=ehost-live Oprima para acceder Libro en Línea. 7 lcc 0 0 lcc 0 0 12 12 45 2019-09-18 97 160.73 0 Z711 .Z538 2018 50000003276937 2019-09-18 00:00:00 Ebook c. 1 160.73 2019-09-18 7 0 0 ddc 0 0 1 1 45 2022-08-05 0 60000010171525 2022-08-05 00:00:00 EBook 2022-08-05 7