@book{286809,
	author = {Zlatos, Christy},
	title = {Profiles of academic library reference services management /},
	publisher = {Primary Research Group,},
	year = {2018.},
	address = {[Place of distribution not identified]},
	url = {http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1879699&site=ehost-live}
}