@book{28445,
	author = {Hefferlin, J. B. Lon. and Phillips, Ellis Laurimore},
	title = {Information services for academic administration},
	publisher = {Jossey-Bass},
	year = {1971.},
	series = {The Jossey-Bass series in higher education},
	address = {San Francisco},
	edition = {[1st ed.]}
}