@book{281608,
	author = {Scupola, Ada,},
	title = {Services, experiences and innovation :},
	publisher = {Edward Elgar Publishing,},
	year = {[2018]},
	series = {Services, economy, and innovation},
	address = {Cheltenham, UK ;},
	url = {http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1942003&site=ehost-live}
}