TY - BOOK ED - United States. TI - Oversight of customer service at the Office of Workers' Compensation Programs: hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform, House of Representatives, One Hundred Sixth Congress, first session, May 18, 1999 AV - KF27 .G66293 1999k PY - 2000/// CY - Washington PB - U.S. Government Printing Office KW - United States KW - Employment Standards Administration KW - Office of Workers' Compensation Programs KW - Customer services KW - fast KW - Workers' compensation KW - Management KW - Evaluation KW - Officials and employees KW - Services for KW - Legislative hearings KW - lcgft N1 - "Serial no. 106-87."; CRDP Program record; Includes bibliographical references UR - https://purl.fdlp.gov/GPO/gpo117849 ER -