02445nam a2200469 a 4500001001200000003000600012005001700018008004100035010001300076020001500089020001800104040006100122043001200183074001100195074001600206086002200222088008700244110014000331245029300471260011300764300004500877336000800922337001600930338001900946500002500965500003600990500006001026500002501086504004101111776025001152050002401402082002201426610011901448610010601567650005401673650005001727650002901777650004101806650004501847651005801892651002501950ocm48256886OCoLC20190411135039.0001128s2000    dcua     b   f000 0 eng c  a00329997  a0160608341  a9780160608346  aPUCPRbengcGPOdDLCdBTCTAdOCLCFdOCLCQdGPOdMvIerda  an-us---  a1016-A  a1016-B (MF)0 aY 4.G 74/7:C 96/6  aSerial no. 106-87 (United States. Congress. House. Committee on Government Reform)1 aUnited States.bCongress.bHouse.bCommittee on Government Reform.bSubcommittee on Government Management, Information, and Technology.10aOversight of customer service at the Office of Workers' Compensation Programs :bhearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform, House of Representatives, One Hundred Sixth Congress, first session, May 18, 1999.  aWashington :bU.S. G.P.O. :bFor sale by the U.S. G.P.O., Supt. of Docs., Congressional Sales Office,c2000.  aiii, 364 pages :billustrations ;c24 cm  btxt  bn2rdamedia  bnc2rdacarrier  a"Serial no. 106-87."  aShipping list no.: 2000-0331-P.  aDistributed to some depository libraries in microfiche.  aCRDP Program record.  aIncludes bibliographical references.08iOnline version:aUnited States. Congress. House. Committee on Government Reform. Subcommittee on Government Management, Information, and Technology.tOversight of customer service at the Office of Workers' Compensation Programsw(OCoLC)79638219800aKF27b.G66293 1999k00a368.4/1/0068822110aUnited States.bEmployment Standards Administration.bOffice of Workers' Compensation ProgramsxCustomer services.17aUnited States.bEmployment Standards Administration.bOffice of Workers' Compensation Programs.2fast 0aWorkers' compensationzUnited StatesxManagement. 0aCustomer serviceszUnited StatesxEvaluation. 7aCustomer services.2fast 7aCustomer servicesxEvaluation.2fast 7aWorkers' compensationxManagement.2fast 0aUnited StatesxOfficials and employeesxServices for. 7aUnited States.2fast