Oversight of customer service at the Office of Workers' Compensation Programs :  hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform, House of Representatives, One Hundred Sixth Congress, first session, May 18, 1999. 

 - Washington :  U.S. G.P.O. :  For sale by the U.S. G.P.O., Supt. of Docs., Congressional Sales Office,  2000. 
 - iii, 364 pages :  illustrations ;  24 cm 
<br/><br/> "Serial no. 106-87."  Shipping list no.: 2000-0331-P.  Distributed to some depository libraries in microfiche.  CRDP Program record. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>0160608341 9780160608346 
<br/><br/><label>LCCN: </label>00329997 
<br/><br/><label>Subjects--Corporate Names: </label><br/>United States. Employment Standards Administration.  Office of Workers' Compensation Programs --Customer services.<br/>United States. Employment Standards Administration.  Office of Workers' Compensation Programs. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Workers' compensation--Management.--United States<br/>Customer services--Evaluation.--United States<br/>Customer services.<br/>Customer services--Evaluation.<br/>Workers' compensation--Management.
<br/><br/><label>Subjects--Geographic Terms: </label><br/>United States--Officials and employees--Services for.<br/>United States.
<br/><br/><label>LC Class. No.: </label>KF27  / .G66293 1999k 
<br/><br/><label>Dewey Class. No.: </label>368.4/1/00688 
<br/><br/><label>GPO Item No.: </label>1016-A 1016-B (MF) 
<br/><br/><label>Gov. Doc. Class. No.: </label>Y 4.G 74/7:C 96/6 
<br/><br/><label>Report. No.: </label>Serial no. 106-87 (United States. Congress. House. Committee on Government Reform)