TY - BOOK AU - Andrews,Jean AU - Dark,Joy AU - West,Jill TI - CompTIA A+ guide to IT technical support SN - 9781305266438 AV - TK7887 .A5295 2017 U1 - 004.068 PY - 2017/// CY - Boston PB - Cengage Learning KW - Electronic data processing personnel KW - Certification KW - Microcomputers KW - Maintenance and repair KW - Examinations KW - Study guides KW - Computer software KW - Computer technicians N1 - Includes index; Machine generated contents note: ch. 1 First Look at Computer Parts and Tools -- ch. 2 Working Inside Desktop Computers and Laptops -- ch. 3 All About Motherboards -- ch. 4 Supporting Processors and Upgrading Memory -- ch. 5 Supporting the Power System and Troubleshooting Computers -- ch. 6 Supporting hard drives and other storage devices. -- ch. 7 Survey of Windows features and Support Tools -- ch. 8 Installing Windows -- ch. 9 Supporting I/O Devices -- ch. 10 Maintaining Windows -- ch. 11 Optimizing Windows -- ch. 12 Supporting Customers and Troubleshooting Windows -- ch. 13 Troubleshooting Windows Startup -- ch. 14 Connecting To and Setting Up a Network -- ch. 15 Supporting Network Hardware -- ch. 16 Supporting Mobile Operating Systems -- ch. 17 Windows Resources on a Network -- ch. 18 Security Strategies -- ch. 19 Supporting Printers and Customizing a System -- ch. 20 Virtualization, Linux and Mac OS X. ER -