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  <titleInfo>
    <title>CompTIA A+ guide to IT technical support</title>
  </titleInfo>
  <titleInfo type="alternative">
    <title>A+ guide to IT technical support</title>
  </titleInfo>
  <name type="personal">
    <namePart>Andrews, Jean</namePart>
    <namePart type="date">1946-</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Dark, Joy</namePart>
  </name>
  <name type="personal">
    <namePart>West, Jill</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">mau</placeTerm>
    </place>
    <dateIssued encoding="marc">2017</dateIssued>
    <edition>Ninth edition.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>lxii, 1119 pages : color illustrations, 29 cm</extent>
  </physicalDescription>
  <tableOfContents>Machine generated contents note: ch. 1 First Look at Computer Parts and Tools -- ch. 2 Working Inside Desktop Computers and Laptops -- ch. 3 All About Motherboards -- ch. 4 Supporting Processors and Upgrading Memory -- ch. 5 Supporting the Power System and Troubleshooting Computers -- ch. 6 Supporting hard drives and other storage devices.  -- ch. 7 Survey of Windows features and Support Tools -- ch. 8 Installing Windows -- ch. 9 Supporting I/O Devices -- ch. 10 Maintaining Windows -- ch. 11 Optimizing Windows -- ch. 12 Supporting Customers and Troubleshooting Windows -- ch. 13 Troubleshooting Windows Startup  -- ch. 14 Connecting To and Setting Up a Network -- ch. 15 Supporting Network Hardware -- ch. 16 Supporting Mobile Operating Systems -- ch. 17 Windows Resources on a Network -- ch. 18 Security Strategies -- ch. 19 Supporting Printers and Customizing  a System -- ch. 20 Virtualization, Linux and Mac OS X.                    </tableOfContents>
  <tableOfContents> </tableOfContents>
  <tableOfContents> </tableOfContents>
  <note type="statement of responsibility">Jean Andrews, Joy Dark, Jill West.</note>
  <note>Includes index.</note>
  <subject authority="lcsh">
    <topic>Electronic data processing personnel</topic>
    <topic>Certification</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Microcomputers</topic>
    <topic>Maintenance and repair</topic>
    <topic>Examinations</topic>
    <topic>Study guides</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Computer software</topic>
    <topic>Examinations</topic>
    <topic>Study guides</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Computer technicians</topic>
    <topic>Certification</topic>
    <topic>Study guides</topic>
  </subject>
  <classification authority="lcc">TK7887 .A5295 2017</classification>
  <classification authority="ddc">004.068</classification>
  <identifier type="isbn">9781305266438</identifier>
  <identifier type="isbn">1305266439</identifier>
  <identifier type="lccn">2015957525</identifier>
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